Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and shipping address
• Payment information (processed securely through third-party providers)
• KYC documents for seller verification
• Product listings and transaction history
• Communications with other users and support team

2. How We Use Your Information

We use the information we collect to:

• Process and facilitate transactions
• Verify user identity and prevent fraud
• Provide customer support and resolve disputes
• Send transaction-related communications
• Improve our services and user experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

• Other users (limited information for transaction purposes)
• Payment processors and financial institutions
• Shipping and logistics partners
• Legal authorities when required by law
• Service providers who assist in platform operations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt-out of marketing communications
• Object to certain processing activities

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.